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White-Rodgers P/N 767A-369 – Genuine OEM Silicon Carbide Hot Surface Ignitor (HSI)

Name: White-Rodgers P/N 767A-369 – Genuine OEM Silicon Carbide Hot Surface Ignitor (HSI)
Brand: Lennox
SKU: 767A-369
Price: 49.45 USD
Availability: InStock

Low stock: 1 left

$49.45 USD

Sale Sold out

Shipping calculated at checkout.

High-Level Highlights

Genuine OEM Quality: Authentic White-Rodgers replacement
High-Density Silicon Carbide: Premium material provides rapid heat-up
120V Universal Design: Standard voltage HSI used across multiple major HVAC brands
Fast Installation: Features a 5.25-inch lead wire with a factory-molded 2-pin connector
Precision Engineered: Manufactured to strict tolerances to prevent control board errors

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Specifications

Product Details and Key Specifications:

Part Number: 767A-369
Manufacturer: White-Rodgers (Emerson)
Part Type: Hot Surface Ignitor / HSI
Material: Silicon Carbide
Nominal Voltage: 120 VAC
Lead Wire Length: 5.25 inches
Ignitor Element Length: 2 inches (approx.)
Connection Style: 2-Pin Male Plug
Gross Shipping Weight: 1 LB

description

White-Rodgers P/N 767A-369 – Genuine OEM Silicon Carbide Hot Surface Ignitor (HSI)

The White-Rodgers 767A-369 is a Genuine Original Equipment Manufacturer (OEM) part designed for reliable, high-performance ignition in residential gas furnaces and boilers. This silicon carbide hot surface ignitor (HSI) is engineered to withstand extreme temperatures, reaching ignition heat rapidly to ensure a safe and consistent burner start-up. Choosing an authentic White-Rodgers replacement ensures the exact electrical resistance required by your furnace control board, preventing "lockout" errors common with generic alternatives.

Being a Genuine OEM component, the 767A-369 features a high-density silicon carbide element and a protective ceramic base. This specific model is a widely used "standard" ignitor for many major HVAC brands, providing a stable 120V ignition source. Installing the original factory part maintains the system's UL certification and supports the intended safety protocols for efficient combustion.

Key Features and Function:

Hot Surface Ignition (HSI): Provides safe and reliable ignition by heating a durable element until it glows red hot.
Genuine OEM Reliability: Official White-Rodgers replacement engineered for accurate fit and long-term durability in high-heat environments.
High-Quality Build: Constructed with premium silicon carbide for fast heat-up times and superior oxidation resistance.
Standard Connection: Features a factory-installed two-pin plug for plug-and-play functionality in compatible systems.

Product Details and Key Specifications:

Part Number: 767A-369
Manufacturer: White-Rodgers (Emerson)
Part Type: Hot Surface Ignitor / HSI
Material: Silicon Carbide
Nominal Voltage: 120 VAC
Lead Wire Length: 5.25 inches
Ignitor Element Length: 2 inches (approx.)
Connection Style: 2-Pin Male Plug
Gross Shipping Weight: 1 LB

🛠️ HVAC Depot Pro Tip: The "Visual Crack" Test

Silicon carbide ignitors are brittle. If your furnace is failing to ignite, look closely at the dark gray element of the 767A-369. A "hairline" white crack or a small white spot often indicates a burnout point where the resistance has failed. Even if it glows slightly, a cracked element will not reach the necessary temperature for ignition and must be replaced.

Cross-Reference:

The 767A-369 is a direct OEM replacement for the following part numbers:

OEM & Catalog Numbers:
767A-369, 767A369, 41-408, 41-402.
Brand Specific Replacements:
Lennox 41K5601 (Universal Alt), Goodman, Amana, and many others.

Extensive Model Compatibility List:

Note: Use 'CTRL+F' to search for your specific model:

Standard 120V Furnace Series:

Compatible with a vast array of 120V gas furnaces from brands like Goodman, Amana, Janitrol, and York.
Specific White-Rodgers Control Systems:
Designed for use with 50A, 50E, and 50F series ignition modules.
Commonly found in units requiring a 5.25" lead length with a standard 2-pin connector.

Specification

Refund policy

Refund & Return Policy

Last Updated: June 2026

At HVAC Parts & Equipment Depot, customer satisfaction is important to us. This Refund & Return Policy explains how returns, exchanges, and refunds are handled for purchases made through TopHVACParts.com.

Return Eligibility

We accept returns within 30 days of delivery.

To qualify for a return:

The item must be unused, uninstalled, and in its original condition.
The item must be returned in its original packaging.
Model numbers and serial numbers must match the original purchase records.
Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return or refund:

Installed or used parts.
Products showing signs of installation, modification, or damage caused after delivery.
Items missing original packaging.
Sale or clearance items.
Special-order or custom-order products.
Returns requested more than 30 days after delivery.

Restocking Fee

Approved returns may be subject to a 20% restocking fee.

The restocking fee will be deducted from the refund amount after the returned item has been inspected and approved.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Email: support@tophvacparts.com
Phone: (214) 734-5222

We may request photographs and additional information to help process your claim.

If the claim is approved, we will provide a replacement, exchange, or refund at no additional cost to you.

Exchanges

We replace items only if they are defective, damaged upon arrival, or incorrectly shipped.

To request an exchange, contact us at:

support@tophvacparts.com

Refund Process

Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund request.

If approved:

Refunds will be issued to the original payment method.
Processing typically takes 7–14 business days after approval.
Your financial institution may require additional time before the refund appears in your account.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of:

Our shipping error,
A defective product,
A damaged product received upon delivery.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service and purchasing shipping insurance for higher-value items.

Return Address

HVAC Parts & Equipment Depot
1135 E Plano Parkway, Suite 8
Plano, TX 75074
United States

Professional Installation Notice

Many HVAC products require installation by a licensed HVAC professional.

HVAC Parts & Equipment Depot is not responsible for damages resulting from improper installation, misuse, unauthorized modifications, or failure to follow manufacturer instructions.

Special Orders

Special-order products must be picked up within 30 days of purchase unless other arrangements have been approved.

Unclaimed special-order products may be returned to the manufacturer and may be subject to applicable restocking fees.

Contact Us

If you have questions regarding returns, refunds, or exchanges, please contact us:

HVAC Parts & Equipment Depot

Phone: (214) 734-5222
Email: support@tophvacparts.com

Refund & Return Policy

Last Updated: June 2026

Return Eligibility

We accept returns within 30 days of delivery.

To qualify for a return:

The item must be unused, uninstalled, and in its original condition.
The item must be returned in its original packaging.
Model numbers and serial numbers must match the original purchase records.
Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return or refund:

Installed or used parts.
Products showing signs of installation, modification, or damage caused after delivery.
Items missing original packaging.
Sale or clearance items.
Special-order or custom-order products.
Returns requested more than 30 days after delivery.

Restocking Fee

Approved returns may be subject to a 20% restocking fee.

The restocking fee will be deducted from the refund amount after the returned item has been inspected and approved.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Email: support@tophvacparts.com
Phone: (214) 734-5222

We may request photographs and additional information to help process your claim.

If the claim is approved, we will provide a replacement, exchange, or refund at no additional cost to you.

Exchanges

We replace items only if they are defective, damaged upon arrival, or incorrectly shipped.

To request an exchange, contact us at:

support@tophvacparts.com

Refund Process

Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund request.

If approved:

Refunds will be issued to the original payment method.
Processing typically takes 7–14 business days after approval.
Your financial institution may require additional time before the refund appears in your account.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of:

Our shipping error,
A defective product,
A damaged product received upon delivery.

Original shipping charges are non-refundable.

We recommend using a trackable shipping service and purchasing shipping insurance for higher-value items.

Return Address

HVAC Parts & Equipment Depot
1135 E Plano Parkway, Suite 8
Plano, TX 75074
United States

Professional Installation Notice

Many HVAC products require installation by a licensed HVAC professional.

HVAC Parts & Equipment Depot is not responsible for damages resulting from improper installation, misuse, unauthorized modifications, or failure to follow manufacturer instructions.

Special Orders

Special-order products must be picked up within 30 days of purchase unless other arrangements have been approved.

Unclaimed special-order products may be returned to the manufacturer and may be subject to applicable restocking fees.

Contact Us

If you have questions regarding returns, refunds, or exchanges, please contact us:

HVAC Parts & Equipment Depot

Phone: (214) 734-5222
Email: support@tophvacparts.com

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William Bartlett

Cecil really saved me with troubleshooting tips over the phone. Thought I was going to have to replace the blower motor and ended up only needing a motor run capcitor. Thank you and God bless!

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Cecil and Fidel were absolutely amazing and so helpful. We were happy they were open on Sunday, but was impressed with their knowledge and willingness to make sure we had everything we needed. If you need parts or service or install, I would recommend.

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Our AC went out during the hottest stretch of summer, and with a one-year-old at home, we were desperate for a quick fix. These guys came through big time — not only did they source the part faster than anyone else in the area, they also walked me through DIY troubleshooting while I waited. Trustworthy, knowledgeable, and run by a solid local family. As someone who owns rental properties nearby, I’ll be sourcing all my HVAC parts from them moving forward. Highly recommend!

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Had a power outage last night and during the 100 degree heat today noticed that the AC was not blowing any cold air. Pulled the capacitors to have them checked and also took video of the relay making noise even with the breaker was off. The proprietor and her staff were very friendly and helpful. She had the video analyzed and confirmed something was wrong. She checked one of the capacitors was a little low. Capacitor replacement is the biggest ticket item for HVAC repair. It is hundreds of dollars with the a capacitor only about $20.

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Cecil and his family have been a life saver. I walked in with very little knowledge on parts let alone how to repair my unit. All I had was my brother in FL who knows more than I do and Cecil at HVAC Depot. With 2 young kids at home I couldn't afford to wait for a HVAC tech. Cecil walked me through what I needed to know, even after hours when the shop closed. I successfully repaired the fan motor and replaced the capacitor. Thank you HVAC team for being totally awesome. Prices were amazing and I'm forever going to support this small family business. You and your family are what Texas is all about!!!

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My AC went out in our home on Friday night. I went out and got the capacitor details and took them here first thing Saturday morning. Lady at the counter was friendly and had the capacitor I needed! When I got home, I installed the capacitor and AC is all good!!

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Jeff Ledesma

Awesome support and had everything I needed for an older unit! Then helped me out with the DIY!! Air conditioning back up and running at 100%!!
Thanks for everything

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Frequently Asked Questions

Questions? We’ve got you covered

Can anyone buy from your store, or do I need to be a licensed contractor?

We are open to the public! Homeowners, landlords, and DIYers are all welcome—no license required.

What kinds of HVAC parts do you sell?

We carry blower motors, fan motors, capacitors, control boards, contactors, thermostats, filters, copper lines, refrigerants, and more.

Do you sell parts for specific brands like Trane, Goodman, or Lennox?

Yes, we stock OEM and compatible replacement parts for major brands including Trane, Goodman, Lennox, Carrier, Rheem, and others.

Can you help me find the right part for my system?

Absolutely! Bring in the part, model number, or a picture, and our team will help match you with the correct replacement.

Do you offer returns or exchanges on parts?

Yes, we accept returns or exchanges within a set time period—just make sure the item is unused and in original packaging. Ask for specific terms at the counter.

Do you provide technical support or installation services?

While we don't install, we can answer basic questions and refer you to trusted local HVAC technicians if needed.

Do you sell refrigerants to the public?

We sell certain refrigerants, but EPA regulations require certification for purchase of products like R-410A or R-22.

Do you ship parts, or is it in-store only?

We offer both! You can shop in person or call to arrange shipping if you're out of town.

White-Rodgers P/N 767A-369 – Genuine OEM Silicon Carbide Hot Surface Ignitor (HSI)